Video Testimonials Come to HighLevel: Social Proof Just Got Easier This Week's HighLevel Highlights

This week's HighLevel updates, explained for mortgage professionals. We cut through the noise and tell you what actually matters for your business, what you can ignore, and what to set up right now.

You know what's harder than getting a client to send a video testimonial? Pretty much nothing. You ask. They say sure. Then you never hear back.

This week, HighLevel rolled out a fix that actually works. The new Video Testimonial Tool takes the awkwardness out of collecting real client feedback and replaces it with a smooth, guided process your clients will actually use.

No chasing. No confusion. No more missed opportunities to share the great work you already did.

Let's dive in.

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Video Testimonials Now Available in HighLevel

What Changed:

HighLevel now includes a built-in Video Testimonial Tool inside the Reputation tab. You can create a fully branded testimonial request with your own headline, spokesperson photo, up to three simple questions, and a thank-you message. Once you have it set up, share the link through text, email, or directly inside your workflows. Clients record from their phone or laptop with no logins and no apps required. Their answers are automatically stitched into one video that is saved in your account and ready to use.

Why It Matters for LOs:

Great for getting real feedback without awkward follow-ups. Works better than text reviews in ads, campaigns, and social media. No tech hurdles for clients and no editing for your team. Gives you video content that builds trust and converts.

Tip: Use someone relatable as your spokesperson. Keep the questions short and specific. Send the link while the client experience is still fresh for the best results.

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Why This Update Matters for Mortgage Pros

This isn't just a new feature, it's a marketing asset generator. If you're running paid ads, building referral relationships, or trying to improve your online presence, the Video Testimonial Tool gives you a better way to earn trust and build proof.

No awkward follow-ups. No complicated tools. Just a smart, HighLevel-native way to collect the kind of feedback that actually moves the needle.

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🎥 Watch the Full Weekly Breakdown

This week is all about simplicity. HighLevel's new Video Testimonial Tool cuts out the awkwardness, the follow-up texts, and the clunky requests. You get real client proof without jumping between apps or chasing anyone down.

If you have not tried it yet, this is the one to test. Build your collector, send a link, and let your best clients speak for you. It is fast, clean, and built right into your CRM.