Surefire by Top of Mind Networks is the enterprise darling of mortgage marketing. Big lenders love it. Corporate marketing departments swear by it. It's got beautiful templates, compliance controls, and integrations with every major LOS.
It also costs $150+ per user per month and gives individual loan officers almost no control over their own marketing.
If you're an LO whose company uses Surefire, or if you're considering it for your own business, you need to understand what you're getting and what you're giving up. Let's compare it to HighLevel.
Surefire is designed for mortgage companies, not individual loan officers. The typical setup: corporate marketing buys Surefire, configures campaigns, creates branded templates, and rolls it out to their LO team. Individual LOs can customize minimally within guardrails set by corporate.
This is great for brand consistency and compliance. It's terrible for LOs who want to build their own brand, generate their own leads, or create marketing that differentiates them from the 50 other LOs at the same company using the same Surefire templates.
| Feature | HighLevel | Surefire |
|---|---|---|
| Contact Management | ✅ Full CRM | ✅ Contact database |
| Email Marketing | ✅ Custom builder + automation | ✅ Polished templates, managed campaigns |
| SMS Marketing | ✅ Two-way SMS included | ⚠️ Limited text capabilities |
| Content Library | ⚠️ Build your own (or use HL4MP templates) | ✅ Extensive pre-built content |
| Workflow Automation | ✅ Advanced visual builder | ✅ Automated journeys (corporate-managed) |
| Landing Pages/Funnels | ✅ Full builder | ⚠️ Basic landing pages |
| Website Builder | ✅ Included | ❌ Not included |
| Social Media | ✅ Full scheduling + management | ✅ Social content library + scheduling |
| Video Marketing | ⚠️ Via integrations | ✅ Built-in video email tools |
| Compliance Controls | ⚠️ Manual setup | ✅ Enterprise compliance management |
| LOS Integration | ⚠️ Via API/Zapier | ✅ Deep LOS integrations |
| AI Features | ✅ Chatbot, content, voice | ⚠️ Limited AI capabilities |
| Individual LO Control | ✅ Full control | ⚠️ Limited by corporate settings |
| Pricing | $97/mo (Starter) | $150+/user/mo (enterprise contracts) |
Surefire's content library is genuinely impressive. Professionally designed email templates, social media graphics, video content, print materials. All mortgage-specific, all compliance-reviewed, all regularly updated. If content creation is your biggest bottleneck, Surefire hands you a library that would take months to build yourself.
For large lenders with hundreds of LOs, Surefire's compliance controls are critical. Corporate can lock down messaging, ensure disclosures are included, and prevent individual LOs from sending non-compliant communications. This is a genuine regulatory need for enterprise operations.
Surefire has solid video email capabilities built in. You can record and embed video directly in marketing emails, which drives higher engagement. It's a nice feature that HighLevel handles through integrations rather than natively.
Surefire integrates deeply with Encompass, Empower, and other major loan origination systems. Milestone-triggered marketing, loan status updates, and pipeline-based campaigns work automatically based on LOS data.
This is the fundamental tension. Surefire is designed for corporate control. HighLevel is designed for individual empowerment. If you want to build your own brand, create custom campaigns, and own your marketing strategy, HighLevel is the clear choice.
With Surefire, you're marketing within someone else's system. With HighLevel, you're building your own.
What happens to your marketing when you leave your current company? With Surefire, it stays behind. With HighLevel, your CRM, your workflows, your funnels, your content all come with you. For LOs building long-term careers, platform portability matters enormously.
Surefire is primarily a marketing automation and nurture platform. It's excellent at staying in touch with your existing database. But it offers limited tools for generating new leads through funnels, paid ads, and landing pages.
HighLevel is a lead generation machine. Build landing pages, run Facebook and Google ad campaigns, capture leads, qualify with AI, and nurture through closing. The full lifecycle, not just the middle part.
Surefire's pricing is enterprise-oriented, typically $150+ per user per month through company contracts. Some companies absorb this cost for their LOs. Others pass it along. Either way, it's expensive compared to HighLevel's $97/mo for far more functionality.
If you're paying for Surefire yourself, the math doesn't work. You're paying more for less capability.
Surefire's automated journeys are pre-configured by corporate marketing teams. Individual LOs have limited ability to create custom workflows. HighLevel gives you full control over your automation: custom triggers, conditional logic, multi-channel sequences, and AI-powered responses. The flexibility gap is significant.
Surefire is primarily email-focused. HighLevel includes SMS, email, phone, webchat, social media DMs, and AI chatbot all in one platform. In 2026, multi-channel communication isn't optional. Borrowers expect to reach you (and be reached) on their preferred channel.
Here's the honest framework for this comparison:
If your company provides Surefire at no cost to you and you're happy with corporate-managed marketing, use it. Free tools that work adequately are hard to argue against. But consider running HighLevel alongside it for your own lead generation and personal brand building.
If you're paying for Surefire yourself or if your company doesn't provide it, HighLevel is the obvious choice. More features, more control, lower cost. It's not a close comparison for individual LOs paying their own way.
If you're a broker or branch manager choosing a platform for your team, the calculation is different. Surefire offers compliance controls and managed content that reduce risk. HighLevel offers more power per dollar but requires more oversight. The right answer depends on your team's marketing sophistication and your compliance requirements.
Many LOs in our community run HighLevel alongside their company-provided Surefire account. Surefire handles the baseline corporate marketing (compliance-approved emails, branded content). HighLevel handles lead generation, personal brand building, custom automations, and the stuff Surefire can't do.
This isn't double the work. It's division of labor. Let corporate handle the corporate stuff. You focus on what actually grows your pipeline.
Surefire is an excellent enterprise marketing platform for large mortgage companies that need managed content, compliance controls, and LOS integration at scale. It does what it does well.
But for individual loan officers, it's overpriced and underdelivers on the capabilities that actually drive business growth: lead generation, custom automation, multi-channel communication, and AI. HighLevel covers all of these at a fraction of the cost while giving you complete control over your marketing.
If you want your company to market for you, Surefire works. If you want to market for yourself, HighLevel wins. And the LOs who market for themselves consistently outperform those who don't.
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