You're spending $500, $1,000, maybe $2,000+ per month on Zillow and LendingTree leads. You get the notification, you call, they don't answer. You leave a voicemail. They never call back. Sound familiar?
The problem isn't the leads. It's the system (or lack of one) you're using to work them.
Zillow and LendingTree leads convert at 2-4% industry-wide. That means for every 100 leads, 96 go nowhere. But the LOs who build proper speed-to-lead systems and long-term nurture sequences? They're hitting 8-12%. That's the difference between losing money on leads and printing it.
Let's be honest about what you're buying. Zillow and LendingTree leads are shared leads. The person filled out a form and got matched with 3-5 lenders simultaneously. You're not the only one calling.
That changes the game entirely. This isn't a warm referral from a realtor. This is a race. And the race has very specific rules:
If you're calling once, leaving a voicemail, and moving on, you're setting money on fire.
The first 5 minutes after a lead comes in are everything. Here's what needs to happen, in order:
Before you even see the lead, your system should fire a text. Something like:
"Hi [First Name], this is [Your Name] with [Company]. I saw you were looking into mortgage options. I'd love to help. What's the best time for a quick call? I can usually save people a few hundred a month compared to the big banks."
This text does two things: it establishes first contact instantly, and it sets you apart from lenders who just call and hang up.
Call them. If they answer, great. If not, leave a voicemail that references the text you just sent. "Hey [Name], I just sent you a text. Wanted to put a voice to the name. Give me a call back or just reply to that text."
Send a short, personal email. Not a template that screams "mass email." Something brief that includes your photo, NMLS number, and one specific value prop.
Text, call, email. All within 5 minutes of the lead arriving. This triple-touch approach immediately separates you from the 4 other lenders who are still trying to find the lead's phone number. HighLevel automates the text and email. You just make the call.
Most leads won't convert on the first contact. Here's the follow-up cadence that works:
This is where most LOs give up. And it's where the real money lives. Switch to a weekly nurture sequence:
The leads that convert at month 2 or month 3? They're worth just as much commission as the ones that converted on day 1. And nobody else is still following up.
You can do all of this manually. But you won't. Not consistently. Not when you have 20 new leads per week and loans to process.
Here's how to build this in HighLevel:
Connect Zillow and LendingTree to HighLevel via webhook or Zapier. Every lead auto-creates a contact and drops into your "New Internet Lead" pipeline stage.
Build a workflow that fires when a contact enters that pipeline stage:
Build the 90-day sequence described above. HighLevel's workflow builder handles the timing, the messages, and the conditional logic. If someone replies, the automation pauses and you take over manually. If they don't, the system keeps working.
Use HighLevel's pipeline view to see every lead's status at a glance. New, contacted, application started, submitted, closing. No lead falls through the cracks because you can see them all in one place.
Tools like Velocify and FiveStreet were built for this. But they only handle lead routing and follow-up. HighLevel does that PLUS your CRM, email marketing, text messaging, funnel building, and reputation management. One platform instead of five.
Not all paid leads are created equal. Adjust your approach based on the source.
| Factor | Zillow Leads | LendingTree Leads |
|---|---|---|
| Intent Level | Medium (browsing homes) | High (actively seeking rates) |
| Competition | 3-4 lenders | 4-5 lenders |
| Best First Message | Reference the property they viewed | Lead with rates and savings |
| Conversion Timeline | 30-90 days | 7-30 days |
| Cost Per Lead | $20-50 | $15-40 |
| Best Nurture Approach | Home search + education focused | Rate-focused, urgency-driven |
For Zillow leads, your messaging should connect to their home search. "I saw you were looking at homes in [area]. Great choice. I help a lot of buyers in that neighborhood." For LendingTree, go straight to numbers. "I ran your scenario and I think I can beat what you've been quoted."
Let's run the numbers. Say you spend $1,000/month on leads and get 40 leads.
At a 3% conversion rate (industry average with poor follow-up): 1.2 closed loans. If your average commission is $3,000, that's $3,600 revenue on $1,000 spend. Barely profitable.
At an 8% conversion rate (with a proper system): 3.2 closed loans. That's $9,600 revenue on $1,000 spend. Now we're talking.
The difference between those two scenarios isn't better leads. It's a better system. And the system costs you $97/month with HighLevel, not $500/month with a stack of disconnected tools.
Use a local number. Better yet, use the same number for calls and texts so when they see your text, they recognize the number when you call. HighLevel lets you assign a dedicated local number to your account.
The data is clear: 50% of paid lead conversions happen after the 5th contact attempt. If you're quitting after 2-3 tries, you're leaving half your potential revenue on the table.
If you don't know your cost per lead, contact rate, and conversion rate by source, you're guessing. HighLevel's reporting dashboard shows you exactly which lead sources are profitable and which are bleeding money.
Zillow and LendingTree leads aren't junk. They're people who raised their hand and said "I'm interested in a mortgage." The ones who don't convert aren't bad leads. They're leads that got bad follow-up.
Build the system. Automate the first touch. Be persistent with follow-up. Nurture the long-term prospects. Track everything. That's how you turn a $25 lead into a $3,000 commission.
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